For referring providers

Referring Clinicians

Guidance for primary care and specialist colleagues referring patients to Dr. Eaddy for interventional pain care — including patients with implanted stimulators and pain pumps.

Conditions treated & procedures offered

Dr. Eaddy is a double board-certified interventional pain management physician (ABIPP; ABIM). The practice evaluates and treats acute, chronic, and post-operative pain — including back and neck pain, sciatica, neuropathy, arthritis, headache, complex regional pain syndrome (CRPS), and failed back surgery syndrome — and offers injections and nerve blocks, spinal cord stimulation, dorsal root ganglion (DRG) and peripheral nerve stimulation, targeted drug delivery (pain pumps), and device management and revision.

Each service page describes what the practice offers. See all services.

Conditions

Procedures and devices

What records and imaging to send

To make the first visit productive, please send relevant office notes, a current medication list, prior pain interventions and their results, and any pertinent imaging (X-ray, MRI, CT) — ideally the report and access to the images. For patients with an implanted device, include the device make, model, and implanting provider if known.

You are welcome to share our patient guide, Preparing for Your First Visit, with patients you refer — it covers what to bring and how records reach the office.

Patients can also review Preparing for a Pain Procedure and our Patient Education library.

Referral fax & insurance authorization

Fax referrals and records to (904) 683-5688. For questions about referrals or to coordinate authorization, call the main office at (904) 453-7976. Please include the patient's insurance information so staff can begin any prior authorization.

What turnaround should referring clinicians expect?

Staff review a referral after the requested records and insurance information arrive, then contact the patient to arrange the appropriate visit. Timing varies with clinical urgency, record completeness, insurance authorization, and appointment availability. For a time-sensitive referral or implanted-device concern, call (904) 453-7976 rather than relying on fax alone.

Referring patients with an existing stimulator or pain pump

The practice accepts patients who already have a spinal cord stimulator, DRG or peripheral nerve stimulator, or intrathecal pain pump — including devices placed elsewhere — for reprogramming, troubleshooting, refills, and revision. Note the device type and manufacturer on the referral so the visit can be scheduled appropriately.

See device troubleshooting & revision for what the practice manages, or note the device details on the referral and staff will schedule the appropriate visit.

When to refer urgently

Please call the office directly for prompt scheduling if a patient has a device alarm or alert, suspected device-site infection (redness, warmth, drainage, fever), a sudden loss of pain control, a suspected medication-pump issue, or new neurological symptoms. For any medical emergency, the patient should call 911.

How to refer / contact us

Fax: (904) 683-5688 · Main office: (904) 453-7976 · Callback line: (813) 397-3047. Office staff respond by phone during business hours.

Where patients are seen

Mandarin Office — 11705 San Jose Blvd, Ste 110
Jacksonville, FL 32223
Tue & Fri, 8:00 am – 4:00 pm
Orange Park Office — 1731 Wells Rd, Suite 100
Orange Park, FL 32073
Mon & Wed, 8:00 am – 4:00 pm
Orange Park Surgery Center — 1731 Wells Rd, Suite 200
Orange Park, FL 32073
Thu, 7:00 am – 4:00 pm

Appointments at all locations are scheduled through the main office line, (904) 453-7976. See all locations.

Ready to talk about your pain?

Call the office for an appointment, or send a question online — office staff will respond by phone during business hours.

Call (904) 453-7976 Send a question

Messages only / callback line: (813) 397-3047